The Sault Ste. Marie Innovation Centre acknowledges project consultants, Steering Inc. - a fourth sector organization that enables consortiums of public, private and non-profit organizations to maximize ROI and Social Impact. The completion of this case study would not have been possible without the participation from the team at Steering. The Sault Ste. Marie Innovation Centre would also like to extend our gratitude to Mathew Lajoie as the lead writer on this project.